NOVAK & ASSOCIATES PERFORMANCE CONSULTING

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Novak and Associates
Performance Consulting
clarenovak@verizon.net
2602 Trinity Court
Chester, Springs, PA 19425
Phone 484-467-5805


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Data and Assessment

Data Gathering and Assessment
Representative Experience
Interviews
Corporate anthropology

Data Gathering and Assessment

  • 360 Feedback for:
    • Leadership assessment and development
    • Executive coaching
    • Team assessment and development
    • Training needs assessment
    • Evaluating the effectiveness of leadership and team training


  • MBTI
  • Myers-Briggs Type Indicator, one of the richest personality assement instruments, it has been used for decades and has an extensive research data base.

  • Organizational Surveys
  • Our services include:
    • One stop feedback shopping, we handle the entire process
    • Complete confidentiality
    • Thorough reports
    • Recommendations for action

Representative Experience

  • Conducted employee satisfaction survey for 800 person organization. Survey was used to generate an action plan for improved productivity and employee retention.
  • Conducted an organizational survey for a 100 person organization. Data showed that middle level managers were significantly less satisfied with the organization than any other employee group. Executive Leadership met with these managers and developed an action plan give the managers the tools and help they needed.
  • Team 360 feedback for a sales team. Team members gave feedback on the team itself as well as individual members. Feedback led to an action plan to increase team productivity.
  • Individual 360 feedback in a financial institution. Feedback was used for leadership development.

Interviews

  • Identify key stakeholders for an identified challenge or opportunity
  • One to one interviews with open-ended questions and an interviewer who verbally and nonverbally encourages openness
  • Analysis and synthesis of verbal data

Corporate anthropology

  • Looking at who the company is and what is does with fresh eyes
    • What do your words say about you?
    • What does your "look" say to clients and employees?
    • What unintended messages are you sending?